Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
My insurance policies included the expense of the substitution, so I am unable to touch upon worth. And even though the get the job done was wonderful and timely, customer service is additionally important from the services field... I used to be also questioned to electronically indication for, what I was instructed, "permission for automobile inspection" on a wise device. (The complete display screen was a signature pad). A moment later on I obtained an email with an index of pre-current damage to my vehicle. I Totally know that this can be a important precaution for just about any organization prior to rendering a service. Nevertheless, signing for "permission" after which you can a couple of minutes afterwards obtaining an electronic mail alerting me which i concur While using the observed damages was astonishing and awkward. I sense It could be more conducive to great customer treatment to be more straightforward with whatever they are signing and to show this record before owning them sign. The tech, Ziad that served me was pretty apologetic (this is not his fault, it is a procedural difficulty). I'm extremely satisfied with the perform he did and he delivered outstanding customer service.
After i returned 4 in addition to a 50 percent several hours afterwards I used to be told that the recalibration experienced not been done mainly because their supervisor was out receiving lunch and he is the only real a person who can perform the recalibration. After i called their company places of work I used to be satisfied with hostility, condescending and impolite customer support.
The repair took only about 20 minutes or so and it costed $58, which was much cheaper than other organizations who made available the exact same services. The repair is also life span warranty so It really is fantastic to own that assurance!
Regardless if you are seeking a cheap replacement windshield, or possibly a factory initial windshield substitute, both of those include exactly the same pro high quality assistance and assurance.
I contacted Safelite, they'd to purchase the Particular windshield since it had some electronic capabilities. Inside of an hour of arriving at my appointment time they concluded the installation, carefully transferring my several parking passes and identifications. Really nice personnel and pleasant fellas. Date posted: 2018-03-03
Every single other repair shop I identified as in Orange County reported which i Desired to interchange my windshield. Shady in case you question me. Everyone but Drew pinned me in my corner, for the reason that I of course wanted to obtain the crack preset, and made an effort to guzzle several hundred pounds outside of me by using a entire windshield substitute. Thank you Drew for your personal professionalism and HONESTY.
Like all windshield repair in Orange another fantastic assessments have talked about, this put is simply good. I obtained a stone crack when driving to the freeway. I took an image on the crack and texted it to Drew. He gave me an price estimate in just someday. Just at the moment when he arrived at my front door, equally of us just observed that on the list of limited crack lines prolonged up to 15 inch, which was not repairable.
I might have absent to Autozone and got a kit to make it happen myself for more cost-effective, but I failed to desire to possibility it, so Drew experienced time to fulfill me up all-around midday that day at my perform so I obtained all of it setup. He arrived, As well as in half an hour it here had been stuffed and cared for.
Very weak interaction capabilities, I would recommend any store above these guys. Certainly Terrible customer service, as if you do not have far better issues to carry out with your time than obtaining get more info jerked about by these guys.
After acquiring an awkward math discussion With all the receptionist.. she claims that she will lessen the cost down the $35 and that "it's no problem". She repeats that two times in fact. Then takes it again and that she really are not able to give me that huge of a discount, but can decreased it $10. Allow me to just include which i did not even request a discount, I just needed an evidence on how The mathematics and expenses made feeling. So from $245 she discounted $10... then claimed she had to cost me An additional $five for utilizing credit history. As of at the moment my lender assertion says a cost of $235 though... which I comprehend is how much I ought to have been charged to begin with rather than the $245 if their Yelp discounted of $35 was subtracted in the claimed initial price of $270. Being sincere, by the top of that conversation, I used to be over it and just wished to go away so I paid out.
They communicated just before and following the assistance simply enough as well as the technician professional was helpful and built the process flawless.
Plan Appointment “Artwork Sarmiento (North Orange County Supervisor) is an magnificent individual.” in three reviews “I had my 328I BMW rear see mirror housing come off the windshield- the blokes in this article took definitely fantastic treatment of me- I didnt purchase the windshield in this article but they re-glued it for me for free of charge!
These men and women are Magnificent :) My GF instructed me to return here for any 12pm appointment. They texted me directions, had a fantastic price tag (my Honda Suit windshield was below $200), did the work in less than an hour, had some candy plus comfortable couches AND when a few of us have been ready they even produced popcorn and served it :)
I named up OC Car Glass on Tuesday, remaining a information and bought a call again within just ten-quarter-hour and setup an appointment with Drew for Thursday afternoon. Drew arrived to my position of work, requested that I relocate my car or truck to the shadier place and assessed the situation.